How we keep in touch
The way we keep in contact with you will differ depending on whether you are paying in, no longer paying in or retired.
The way we keep in contact with you will differ depending on whether you are paying in, no longer paying in or retired.
Each year we will send you an Annual Benefit Statement (ABS) showing you the current value of your deferred pension benefits as at 31 March for the tax year that has just ended. The ABS will also contain other useful information about your pension.
Annual Benefit Statements are usually sent no later than 31 August annually.
Don't forget to keep in touch with us and let us know if you:
Your deferred benefits are subject to an inflationary review each April in line with changes in the Consumer Prices Index. Each year we will send you an Annual Benefit Statement (ABS) showing you the current value of your deferred pension benefits after the April inflationary review has been applied. Note that it may be possible no increase is due where the Consumer Prices Index is zero or below zero. The ABS will also contain other useful information about your pension.
Annual Benefit Statements are usually sent to deferred scheme members no later than 31 August annually.
Don't forget to keep in touch with us and let us know if you:
A P60 is a certificate showing the pension paid and the tax deducted during the previous tax year. We will send you a P60 in May each year. If you need the cumulative totals of your gross pension payments and tax before this you can obtain these details on your March payslip. Your P60 is also available to view and download from the member self-service portal.
We send a payslip to pensioners at least twice a year, in March and April. Payslips are only produced in other months if your net pay varies by £10 from the preceding month. All payslips since April 2021 are also available for you to view and download from the member self-service portal.
We will write to you every April with details of your pension increase.
Don't forget to keep in touch with us and let us know if you: