Contact details

From 1 April 2021 the Royal Borough of Kensington & Chelsea has moved the LGPS pension administration service back in-house.

RBKC Pensions can be contacted as shown below.  Members of the team have the knowledge and expertise to deal with a wide range of pensions enquiries.

We will make every effort to provide you with a response as quickly as possible. In order for us to do so more quickly, please provide your national insurance number and date of birth (DD/MM/YY) with your enquiry.

By phone or email to:

Phone on: 020 7361 2323
All calls are charged at the local rate.

Phone lines are open on working days 9am-5pm. 

Email to: 

By post:

RBKC Pensions Team
3rd Floor Green Zone
The Town Hall
Hornton Street
W8 7NX

Sending original certificates:

Occasionally you may be required to send original certificates or other documents to RBKC Pensions.  We recommend you do this via recorded delivery.  If you use this method the documents will be returned to you in the same way.


We are currently not able to receive visitors at our office but you can still contact us via email, telephone or in writing using the details above.


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